In the interest of being mindful of our impact on the environment, I will occasionally re-use other shipping boxes (as opposed to using brand-new cardboard boxes).  These boxes are always in excellent condition, so why not put them to good use?  =)  Thank you for helping me minimize waste!

Local Pickup

If you live in the Greater Vancouver area of BC and would like to save on shipping costs, please use the coupon code "LOCAL" at checkout and you will receive an email to arrange for pickup after the order is placed.  Pickup will be in North Delta.

Lost packages

Once an order has left my possession, I cannot be responsible for packages that have been lost in the mail.  If you chose a shipping option with tracking, please contact Canada Post before contacting me regarding a lost package.

Canada and US Orders

All orders are shipped via Canada Post or UPS.

Canadian orders only: For orders of 1-2 skeins/braids or smaller items (sock or mini sets), I am able to ship the skein untwisted and vacuum sealed in an envelope for $5.  Please note that this is the most economical option and therefore does not include insurance or tracking.  When you receive the package, carefully cut open the vacuum bag just below the seal and recycle the bag with other soft/flexible plastics.

US orders: Due to customs regulations, I can no longer ship via untracked Lettermail to the US.  However, small packages shipped via Tracked Packet USA are pretty reasonably priced and having a tracking number works out better for everyone!  =)

In rare cases, the actual cost of shipping will end up being less than the amount that was charged to you.  Any extra shipping charges will be refunded to your original method of payment.

Complimentary shipping is available for all orders to Canada & the US over $200 CDN.

International Orders

All international orders are shipped via Canada Post.  Shipping costs are calculated based on the weight and size of the package.


All customs/duties are the responsibility of the buyer.  Please contact your local custom agency to inquire about any taxes or fees that you may be required to pay to receive your order.