Shipping policy

Canada and US Orders

All orders are shipped via Canada Post.

For orders of 1-2 skeins or smaller items (sock or mini sets), I am able to ship the skein untwisted and flattened in an envelope for $5.  Please note that this is the most economical option and therefore does not include insurance or tracking.  

In some cases, the actual cost of shipping will end up being less than the amount that was charged to you.  Any extra shipping charges will be refunded to your original method of payment.

Complimetary shipping is available for all orders over $200 CDN.

International Orders

All international orders are shipped via Canada Post.  Shipping costs are calculated based on the weight and size of the package.


All customs/duties are the responsibility of the buyer.  Please contact your local custom agency to inquire about any taxes or fees that you may be required to pay to receive your order.  

Lost packages

Once an order has left my possession, I cannot be responsible for packages that have been lost in the mail.  If you chose a shipping option with tracking, please contact Canada Post before contacting me regarding a lost package.