Shipping


Local Pickup

If you live in the Greater Vancouver area of BC and would like to save on shipping costs, please use the coupon code "LOCAL" at checkout and you will receive an email to arrange for pickup after the order is placed.  Pickup will be in North Delta.

Lost packages

Once an order has left my possession, I cannot be responsible for packages that have been lost in the mail.  If you chose a shipping option with tracking, please contact Canada Post before contacting me regarding a lost package.

Canada and US Orders

All orders are shipped via Canada Post.

For orders of 1-2 skeins or smaller items (sock or mini sets), I am able to ship the skein untwisted and vacuum sealed in an envelope for $5.  Please note that this is the most economical option and therefore does not include insurance or tracking.  When you receive the package, carefully cut open the vacuum bag just below the seal and recycle the bag with other soft/flexible plastics.

In some cases, the actual cost of shipping will end up being less than the amount that was charged to you.  Any extra shipping charges will be refunded to your original method of payment.

Complimetary shipping is available for all orders over $200 CDN.

International Orders

All international orders are shipped via Canada Post.  Shipping costs are calculated based on the weight and size of the package.

Customs/Duties

All customs/duties are the responsibility of the buyer.  Please contact your local custom agency to inquire about any taxes or fees that you may be required to pay to receive your order.